Terms & Conditions

This agreement outlines your obligations as a member of Star Cashback and explains Star Cashback's obligations to you. When you sign up as a member of this site you agree to abide by the following terms and conditions:

Cashback

1. The Star Cashback website utilises affiliate links. To be eligible for cashback you must click though directly from the merchant link provided on Star Cashback in the same instance as you make your purchase.

2. It is solely at the merchants discretion weather a purchase or action made will result in cashback being awarded to the Star Cashback member.

3. Any offer of cashback for a transaction is made by Star Cashback and not by its merchants. We receive an amount of commission from the merchant for generating the transaction and we pass that amount on to you, our member, once we have received it. All matters surrounding the goods or services you purchase are exclusively between you and the merchant.

4. When you complete a transaction after having clicked through from a merchant link on our site you may become eligible to receive a monetary payment from Star Cashback for that transaction. You must direct all enquiries with respect to your cashback to Star Cashback through our enquiry system.

5. All transactions are electronically traced by third party software providers and reported back to Star Cashback by the relevant tracking company. We endeavour to ensure all transactions are reported back to us accurately, however we will not be held responsible for any errors beyond our control, that may occur in the tracking and validation process. Where an error does occur we will use our best endeavours to source it and ensure that we are able to pay you the correct amount for your transaction however we make absolutely no guarantee that we will be successful in doing this.

6. Although obvious, where for some reason a transaction is reversed, cancelled or denied by a merchant or network you will not receive cash back for that transaction. Where for some reason the value of a transaction or commission amount is modified by a merchant the revised amount will become your entitlement. If a member believes the declined transaction has been reported by the merchant incorrectly they can raise an enquiry though our enquiry system and we will endeavour to return a resolution from the merchant. Please see the FAQ section for more information on why transactions are reversed.

Cashback Rates

7. Merchants are listed on the Star Cashback site as giving either a percentage or fixed amount of cashback, for each genuine, completed transaction. Under no circumstances does this form a guarantee that you will receive any monetary amount as a result of your transaction.


8. Although we endeavour to ensure that the percentage or fixed amount quoted for each merchant is accurate, we make absolutely no guarantee that the quoted rate at the time of your transaction will be the actual rate paid by the merchant to Star Cashback. As a third party, we have no influence or control over cashback rates or amounts.

Payment Reporting and Schedule

9. The estimated amount payable on each transaction you make will appear in your member earnings report when we are notified of the transaction. This does not mean you are eligible to receive that amount and the transaction status we provide you with is only an indication of the status as provided to us by the relevant merchant or network. You only become eligible to receive an amount as cashback where we have receipt of your money from the merchant or network and your account is in good standing.

10. We make our cashback payments once a month. There are no restrictions on minimum or maximum payment amounts although restrictions may apply on specific payment methods. We may, at our own discretion, modify or change the way in which we pay our members or you personally. In this case it is your responsibility to comply with the request we make and payment will not occur until you have.

11. Monthly member payments of greater than £50 will only be paid to a BACS account and it is your responsibility to ensure you have the correct BACS details registered in the My Account section of the site.

12. It is your responsibility to ensure your bank account details at Star Cashback are accurate and that the bank account is valid. We make no guarantee that you will be paid on any set date each month and accept no responsibility for late or missed payments.
Member Account Validity and Termination

13. For your account to be considered in good standing the following conditions must be met:

14.1. You must be resident in the United Kingdom.

14.2. Your account has not been, or is not associated or involved with any form of activity we consider to be abusive, fraudulent or otherwise damaging to the business we carry on.

14.3. You and your account must not have been involved with spamming or any other activity of a nature where you have caused Star Cashback links to be published external to the Star Cashback site for financial gain.

14.4. We have not otherwise determined that your account is invalid.
We may at our absolute discretion, summarily terminate your account where we reasonably suspect that your account is not in good standing. We may also, at our absolute discretion, forfeit all accrued earnings associated with you or your account/s.

Dormant Accounts

15. We conduct regular reviews of all Star Cashback accounts. Where an account appears to be in our opinion inactive, we will attempt to contact you and may at our discretion terminate the account. Accrued earnings will be forfeit.
Modification of Terms and Conditions

16. We may modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion by posting a revised agreement on the Star Cashback website (http://www.starcashback.com).

Legal Stuff

17. This Agreement (Terms and Conditions) will be governed by the laws of the United Kingdom, without reference to rules governing choice of laws.